ŠIPKA ZA VUČU BICIKLA TRAIL GATOR

8009064

TRAIL-GATOR

Namjena za: za učenje vožnje bicikla. Omogućuje da biciklom za odrasle vučete dječji bicikl od 16 do 20 inča.
Neovisnost i sigurnost tijekom obiteljskih vožnji.

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Prednosti
Jednostavno sastavljanje / rastavljanjeDječji bicikl se oslobađa bez alata kako bi vaše dijete moglo voziti i samo.
Jednostavan za korištenjeOstaje spojena na bicikl za odrasle i preklapa se kad ne vučete dječji bicikl.
Jamstvo2 Godine
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Why I didn't beleive all that negative reviews..
What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

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Korišteno
We bought this to help us with family cycle trips. In result: spent three hours mounting it properly, the child (quite confident rider) fell from the bike on the first hundred meters, the paint on her bike is awfuly scratched after one ride. It is a dangerous thing, do not buy it! I can't understand who allowed it to be used for children.
Odgovor proizvođača
Thank you for taking the time to share your feedback regarding this item. The trail gator brand is the most widely available on the market but it is very tricky to fit and can damage the paint on the headtube.
Please return the item for a fill refund and in the meantime, please accept my apology for this poor experience with this item.
Regards
Peter Lazarus, National Cycling Manager, DECATHLON
Shame I was sold a used item for full price
What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
Purchased this with my bike so I could drag my child around with me. Store stock said there was one in stock. The guys at the bike desk told me they had one that had been opened, but that they had checked it and all the bits were there.

It is missing the bolt for the clamp that attaches to the child bike forks, so I have to tape it up for today.

Worse than that, this item had been mounted and used. Bolt holes are stretched, and there are scratches all over it.

I would take it back, but need it today and it was the only one available.

Really disappointed that you would sell a damaged, incomplete product for full price. It obviously wasn't checked and I assume that the previous owner got a full refund.

Not sure where to go from here, as I have had to use it or face very disappointed children.

I have very high regard for Decathlon, but this experience has really dented it.

Stockport store
Excellent Product
What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

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Korišteno
The usual negative comments from people who usually encounter issues because they have not read the instructions properly. The product is tricky to attach correctly as there has to be many parts for different types and sizes of bikes it will be attached to. There are youtube videios showing you how to attach if cannot understand instructions which most do. As for scratching paint, if you are putting metal on metal there will be marks, common sense must prevail, you either accept there will be a mark where you clamp the gaitor or you don't fit, it has to be metal against metal to be secure and safe. The product fitted to two of my girls bikes and she loved it and we had many a great outing on it and as she became more confident you can just detach and stow away on the towing bike to continue your journey. Excellent product and I recommend it.
Confidence building
None
Beware if this is for a Decathlon child's bike
What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
Korišteno
We bought a 16" jack Pirabike and after a few times out realised the trail gator tow bar would be very useful. Purchased the trail gator and tried to install it only to find that with a central pull brake, which is the style on nearly all the decathlon kids bikes, you can't install the bracket onto the child's bike without an adapter kit. Disappointed I returned to decathlon the next day to find the adapter. The mechanic in decathlon had never seen one and was not aware of the requirement. The part is available widely in other retailers but does cost an additional £10. The mechanic was going to investigate but that didn't help my planned excursion for today. If you have a decathlon kids bike, chances are you need to buy the adapter so probably better to buy both from somewhere else.
My son loved the idea, haven't managed to use it!
Doesn't fit decathlon 14" or 16" from the box
Odgovor proizvođača
Hi Chris,
Thanks for your mail. The Trailgator pack that we sell comes with the pull brake adapter as standard inside the package, so you should not need to purchase any additional parts for the product. Unfortunately it appears that the information that you received in store was incorrect, apologies for this. One possible explanation would be that the adapter had fallen out of the main packaging before you purchased the product in store. 
I think the best solution would be to exchange the kit for a complete new one in store. I am so sorry that your planned excursion was scuppered by the lack of the adapter, and that the subsequent advice you received was incorrect, I will send you a private email to follow up on the specific store and to ensure we find an adequate solution to this problem for you.
Regards,

Ross Farrington Market Manager
Ruined paintwork
What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
Korišteno
This product is simply not fit for purpose, the attachments to the child's bike offer no protection. I attached the bar as per the instructions, the bracket that surrounds the head the child's bike caused a deep gouge in the paintwork and very badly scratched the steel underneath. The bike is brand new and as one would be my son is incredibly upset at how the bike now looks. It would be good to have the relevant customer service individual to correspond with.
None
Ruined paintwork on my sone brand new bike
Odgovor proizvođača
Dear Sir,
I'm sorry to read that the clamp on your son's bike has scratched your son's bike.
This product has been on the market for years and the design has not changed in this time.
If you could get in touch with me directly so that we can work to find a solution with you.
Regards,
Peter Lazarus UK Market Manager DECATHLON
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